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CivICgov One Solution — City of Nashua
Exhibit D — Statement of Work
3.3.6 Deliverable 7: Inspections
3.3.6.1 Inspection supported in permits, planning/projects, complaints, violations, fire safety
operations, licensing modules
3.3.6.2 Implement Security levels and email processing
3.3.6.3 Implement Inspection Requests at the property level not associated with any record
3.3.6.4 Obtain reinspection fees across modules
3.3.6.5 Identify inspection status levels across modules
3.3.6.6 Implement scheduling tool and link email notifications to owner, occupant, contractor,
applicant, or associated party
3.3.6.7 Batch printing inspection lists, inspection notices.
3.3.6.8 Create Recurring Inspection system for use in identified modules ( Health, Fire/safety,
etc.)
3.3.6.9 display open inspections by module selector as GIS layer in CIVICgov map
3.3.6.10 Implement mobile application and isolate inspection to specific departments based on
login credentials
3.3.6.11 Implement Responsive Design for Inspection System
3.3.6.12 Provide Training/Review Session for applicable staff to allow User Acceptance Testing
(UAT) within sandbox for module delivery and completion.
3.3.7 Deliverable 8: Environmenta! Health
3.3.7.1 Identify permit types and uses to include Food Service, spa and pool, and solid waste
hauler licenses
3.3.7.2 Create Recurring inspections for processes
3.3.7.3 interface with Citizen Portal Complaint Filing and Violation processing with EH.
3.3.7.4 Obtain all outbound forms, placards, notifications, and reports
3.3.7.5 Implement Mobile Inspection for EH
3.3.7.6 Obtain all fees and fines and G/I Codes related to EH
3.3.7.7 Implement Responsive Design for Environmental Health System
3.3.3.8 Provide Training/Review Session for applicable staff to allow User Acceptance Testing
(UAT) within sandbox for module delivery and completion.
3.3.2 Deliverable 9: Fire Marshal's Office
3.3.8.1 Identify permit types and uses issued by FD
3.3.8.2 Obtain fees associated with department
3.3.8.3 identify Citizen Portal processing requirements
3.3.8.4 Obtain all outbound forms, placards, letters, and notifications. Obtain all reports
3.3.8.5 Identify all violation ticket and enforcement types
3.3.8.6 Identify/review building/suite processing and Fire Safety Equipment tracking
3.3.8.7 Implement Codes tab processing of violations within module.
3.3.8.8 Create Recurring Inspection Cycle
3.3.8.9 implement Responsive Design for Fire Marshal’s Office
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