UE alee tO a Be ee,
software solutions
CIVICgov One Solution — City of Nashua
Exhibit D — Statement of Work
i. Document Conirol
1.1 Changes & Modifications
Changes and Modifications are managed in this section. Each change or modification request will be
documented following the requirements of the Professional Services Contract. Those requests are
documented in this section.
Date Author Version Change Reference
11/4/16 B.Gau 1.0 Initial document
Legal Review: Completed 11/10/16 by
2. Project initiation
The project initiation step is an opportunity to ensure the project starts in a well-organized process. We
will review planning activities and the core project management documents and templates that will be
used for various departments to submit the data we need to complete your installation.
In cooperation with City representatives, Wagsys will perform the following tasks:
2.1. Conduct a formal kickoff meeting with key members of each department utilizing the CIVICgov
system. The objective is to review the purpose of the project and discuss the scope, roles and
responsibilities, deliverables and timeline. We will identify the project managers for both the City and
Wagsys.
2.2. Review Objectives and Deliverable signoff documents and identify team members that will be
responsible for signoff from the City and Wagsys.
2.3. Create the project Asana share site and load all standard document requirements.
2.4. Identify key players for the Gap/Fit process.
3, Objectives
a
% © Tinit rainie ¢:« Sererarm Cacia
3.4 Deliverable L: System Setup
a
|
Deliverable i:
This deliverable provides for the creation of the software server in the CIVICgov Cloud, establishment of
the network hardware and firewall systems. The CIVICgov ONE Solution software container will be
created for the City and a sandbox test area will be established. The City will be able to verify software
availability.
Page 3 of 13