Page |46—&XHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System
contingency planning. Raoul has over 30 years of experience in software engineering and development. His
experience includes programming IBM mainframes and developing award-winning software titles for Sunburst
Communications. He has developed over 40 commercial software programs including the development of the
navigation system coding for the first GPS device, Garmin. Raoul has trained thousands of federal, state and
local government employees and college students at the State University of New York. He holds numerous
certifications in law enforcement, terrorism response and information technology. He is a certified US
Department of Justice instructor for the National Crime Information Center (NCIC) and holds instructor-level
certifications for the National Incident Command System (NIMS). He has over 20 years’ experience is
emergency response and disaster and contingency planning at the federal government level. Raoul maintains a
top-secret federal law enforcement security clearance and is an expert in data and information security. Raoul
and his team provide data conversion, data and container implementation and , production release services to the
clients
Nikki Jackson, Senior Implementation/Project Manager: Nikki joined WAGsys is 2013 after a 24 year
career as a Manager of Information Systems for a Federal law enforcement agency. She holds a MIS Bachelor of
Sciences Degree from the State University of New York and maintains numerous Federal IT certificate and top-
secret clearances. She is a cloud and web-application security expert Nikki works directly with the customers to
implement the CIVIC gov solution and has managed the configuration and implementation of 100’s of servers for
clients at all levels of government.
D. References: WAGsys staff have over 80 years’ of combined experience working in government. We have over 35
years of direct experience as active building inspectors and code enforcement officer in the State of New York.
We have developed over 20 software titles and trained thousands of government employees. We are certified
National Incident Command Center Trainers for the Federal Government. Our senior partners hold top-secret
Federal Law Enforcement Technology Security Clearances. We have sufficient staffing levels to perform the
work described in the RFP.
E. Active Installs: At the time of the submittal of this RFP, our on-going projects that include the full module
implementation of CIVICgov (community development, fire/life safety operations, and code enforcement
operations) are as follows: County of Jefferson, New York, City of Norwich, CT, City of Kinston, NC, Town of
Plattekill, NY, County of Culpeper, VA, City of Vancouver, WA.
Our Reference list is.as follows:
Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com
