Page |38— EXHIBIT © - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System
5.2 Data Conversion
Data conversion is a critical component of the implementation. CIVICgov is very experienced in converting legacy and
other data types. The process will include the conversion of historic licensing and permitting data from Cityview and
Admins into CIVICgov. We will work with the City to understand the data sources and structures and obtain the
exported csv files for import. We will utilize custom tools to import and validate the data import. Upon completion of
the data import iterations, the data will be placed in the sandbox for testing by City Staff.
System Interfaces. We will work with the City to develop the required interfaces to the following products:
Cityview - Data conversion
Admins (city clerk data) — Data conversion
Patriot -— Two Way nightly data transfers
CIVICgov to ESRI for abutters list and ESRI to CIVICgov for data — Two Way real-time
5.3 Project Implementation
WAGsys’ implementation model allows for all key personnel to make decisions affecting the configuration and
implementation of the client’s software solution for their specific area of control. This model provides a dynamic and
changing implementation model based on conditions that may develop during the implementation and ‘go-live” process.
It reduces decision wait-times and increases productivity. The following staff will manage the implementation of the
CIVIC gov software solution for the City
Our proposed approach to this project is in the form of three phases. This approach allows us to provide the City
with a product that is customized to meet the needs of the City’s various departments. Our approach starts with an
initial in-depth review (Phase I) and data collection process that allows us to identify the practices and procedures
used by the City. The second phase of the implementation (Phase II) includes a unique approach of
deliverable/module based QC and training for all staff. As each module is released, the City staff become familiar
with the aspects of each section. Modules included are identified in the Project Implementation Cost section. Data
conversion processes will also be completed during this phase and follow the project implementation and
training Gantt Chart established for the City.
Phase II of the implementation will include training for all staff and release of the Citizen and Contractor portal.
Our decision to use this three phase approach is based on the need to obtain all data related to the implementation,
develop the work flow of the records system, and provide detailed training of the internal modules to staff prior to
the release of the public facing portal.
City et Meme 2, bE
Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com
