Page |22—8XHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System
4.8.1 This operation is supported utilizing the Edi Permits 216.0048
permitting system, the online portal and the
complaint processing module. DPW related
permits applications are processed identically to (ee
other permits within the system. Appheant Propet |
A EVEN peng caoine an EE BF
Beareh Location 74 Carr ot Ltr . Apafication #16: 6Fi45 Pormiy ¢ WORE
The DPW group controls the routing to other o x ; 3
Peceit type | Public Works
departments and external sources for review and wax pueei » fio me = rh |
comment utilizing the workflow/collaboration dave res 1 etc Ore - "F] swinton tien mt vo om
component Peres tate “OHBSI201F. ew tate O6/2OKE* 7 Fapwaton Pate 08/2 EEE |
texuing tsar | sect F slancdosees Fire ingpecter be 5 A rteceticltsonamtiscion Liss
The public can monitor the status of their aociicant information — cites “nr ty
Adee: 68 Lybolt Road, Miniter,” Sem Coating
Apphoant Mame Lafwnna Lontractlag (te
Sewer Permit. New Contiuctioer
applications using the citizen portal.
‘sewer Permit Rerovathons tepals
{Bower Permit. Te tn
‘Ndewatk Constnuctton: Encanbrance Repety
Prone
ung: infgrmation
Street Opyning
seersiresares — = _ wa Pelecomnmumucation Cell Tower
Dene Nome Childress Lurie i Address 18 Compbel! br, wath. Telecommunication Underground Utitt ~
All DPW permit type and sub types are supported
and easily customized by the user.
Fees are generated and linked to the identified permit types automatically. Invoices and receipts are printed and
delivered electronically using the invoicing and cashiering system.
An extensive reporting exists system-wide where the DPW can isolate on only their records, inspections, fees,
invoices and activity. Inspections are tracked and resulted with monitoring via the scheduling manager.
This department also utilized the Complaint System. All complaints relating to areas under the control of the DPW
such as roadway issues, sewer problems, utility management, sidewalk and curb issues are all automatically routed to
the DPW for processing. Completed complaint processing is reported back to the public via the portal.
4.8.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8 — Addendum | Proposal Requirements items 163-168
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4.9 Police Component
4.9.1 This operation is supported utilizing all the modules, the online portal and the complaint processing module.
The department participates in the workflow/collaboration review of applicable records.
In addition the department also receives complaint routing of records relating to illegal or other activities under the
control of the police department. GIS push pin maps provide for tracking of complaints relating to crime reporting
that allows the department to track where more patrol areas are required. Any fee/fine processing related to the
department is managed within the required system
4.9.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8 — Addendum | Proposal Requirements items 170-173
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