EXHIBIT B
SPECIFIC CONDITIONS OF CONTRACT
1. Ownership of Records and Documents.
All work product which results from this contract, including reports, forms, letters, notification,
licenses, approvals and all data and records entered into, maintained within or resulting from the
product (CIVICgov) (collectively “Work Product”) shall immediately become the property of
the City and Service Provider shall assign all copyright interests, in only the output of such
material from the product (CIVICgov,) to the City. Service Provider shall retain ownership of
the intellectual property of Service Provider that is or could be protected by federal copyright,
patent or trademark laws, or state trade secret laws, related to the actual software product
(CIVICgov) itself that is licensed to the City Gf applicable); and Proprietary source code of the
product (CIVICgov) contained in all deliverables and copyright interests in the actual
software product itself and its source code.
The City retains ownership and rights to all customer data entered or loaded into the system.
Service Provider cannot sell, mine, analyze or otherwise process City's data or Work Product for
any purpose not explicitly authorized by City without written authorization.
2. Management of Hosted System and Data.
Service Provider shall notify the City at least five (5) business days in advance of any scheduled
downtime.
Service Provider shall notify the City at least TEN (10) business days in advance of any system
upgrades that will impact the function of the system. This does not include operating system,
web server, or database patches needed for system operation or security. The City's database
will be maintained and backed up by the Service Provider in a non-proprietary format daily.
The data will be maintained in the Service Provider’s authorized data centers.
3. System Availability.
Scheduled downtime. The system shall not be unavailable for more than 32 hours per calendar
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