Equipment/Alerting System
Along with proper notification to the fire alarm center, the processing and dispatch of incidents to
responders is of utmost importance. As the city has grown the volume of incidents Nashua Fire responds
to on an annual basis has increased dramatically. In the past twelve years the calls for service handled by
Nashua Fire have increased by more than 27,000 calls, in 2020 this total was just over 52,000 calls. The
result of this is an increased workload on not only the dispatchers who process the calls, but an
unfathomable increase in radio traffic as well. Radio traffic that is heard in every fire department facility
twenty-four hours a day.
On average the last five years NFR has transmitted 280,572 radio transmissions annually. The systems
will integrate with existing computer aided dispatch systems to fully automate the entire alerting process
from the dispatch center to the station and remote personnel.
This integration will provide the following:
. Improved response times
° Reduced stress on dispatchers and responders through zone specific alerts
: Accurate incident alerting
. Provides high reliability and redundancy
° Produces data to assist in maintaining compliance with NFPA standards.
Gamewell System
Nashua Fire Rescue maintains a Gamewell system that has been in place protecting the city and citizens
for over 134 years. Most people recognize this system as the older fire alarm pull boxes they see on
telephone poles or buildings throughout the city. This system allows for direct notification to the fire
department from alarm systems throughout the city. This includes industrial commercial and residential
properties. The Gamewell system within the city of Nashua is very well maintained. However, the
expansion of the system has not kept pace with development within certain parts of the city.
Beyond staffing, facilities, and equipment the ability to receive fast notification, efficiently process calls,
and alert responding companies is imperative to the successful outcome at an incident.
This infrastructure proposal will provide a new main trunk of fire alarm cable from the Fire alarm
Communications Center at 38 Lake Street utilizing the Broad Street Parkway and continue on to Amherst
Street ending at Thornton Road. Currently the Northeast and Northwest quadrants of the city are covered
by a single trunk that goes up Main Street and splits at the top of Library Hill. This proposal would
provide a second trunk and redundancy in our system in the event of a failure.
Record Management & Gate
The Current system is approaching end of life and there are no NEW security and software updates which
in turn will put Police Department at risk with Criminal Justice data and CJIS compliance, The
Technology was built in 1990s with very limited ability to interact with federal, state and local databases
for criminal justice. As we integrate more and more with other CJI sources we need more capable and
secure system to prevent our city’s and nationwide data that Nashua Potice consumes and shares with
other agencies nationwide..
The purpose of this project is to procure and implement a new software package that provides the Nashua
Police with a fully integrated Computer Aided Dispatch and Records Management System with role
