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The iParametrics GMS System offers several automated, systems-driven, quality control measures built in. Some examples of these
include:
# Automated Calculation of Award — The system uses various inputs, to be defined by the City to auto-generate award
calculations, greatly reducing the risk of human error.
* Collection of Applicant Self-Certification of Duplicative Benefit — Autornates certification by applicants that they have not
received assistance for the same expenses being provided by the program,
= Quality Control Checklists that Guard Against Human Error — Each quality control checklist contains system-based controls
to prevent simple human error. For example, the eligibility review quality control checklist prevents a user from entering a
determination of “eligible” unless each individual eligibility crtena are marked eligible.
» Flags for outliers ~ Unusual activity in the system can be flagged for additional QC review or audit before progressing to
the next step. For example. if a typical award is between $5,000 - $15,000; an award recommendation of $25,000 could
be flagged for an additional OC review prior to release,
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