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  2. Board Of Aldermen - Agenda - 4/26/2022 - P139

Board Of Aldermen - Agenda - 4/26/2022 - P139

By dnadmin on Mon, 11/07/2022 - 07:44
Document Date
Fri, 04/22/2022 - 15:23
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/26/2022 - 00:00
Page Number
139
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__042620…

WD iraramerrics Gmnel PMT PROPOSAL FOR THE CITY OF NASHUA
ar ARPA ADMINISTRATIVE SERVICES

based application, marketing materials, and program guidelines based on past guidance from the US Treasury. All these items are
compliant as-is and built to deliver smart, actionable policy and process in a way that expedites release of assistance. These items
are also totally customizable to meet the needs of the City of Nashua, pending your specifications.

Establish a Presence for the Program

To “bring the programs to the people" we will work with local community partners to serve as liaisons for the program. After our
success of managing and planning for the distribution of CRF funds for multiple Kansas counties, we understand the importance of
establishing partners and liaisons within the community. These community liaisons will be trained on program information, eligibility
criteria, and how to apply, so they can direct their clientele to apply via the program's web application, discussed later in these pages.
We will memorialize this training in iParametrics’ Learning Management System to ensure that it can be accessed any time by
participants or new liaisons.

The physical spaces already occupied by Cornmunity Partners can serve as pop-up
program centers and may be housed in existing community centers. non-profit offices, Each “go-bag” is equipped with:
places of worship, or other public buildings. Program centers will be staffed with bilingual
case managers trained in serving vulnerable populations to maximize applicant success
rates across all demographics,

Laptop or Tablet
High-Speed Mi-Fi

Portable Printer

Portable Scanner

Mobile intake centers, pop-up intake and outreach events, and case managers equipped Program support materials
with “go-bags” will be used to supplement brick-and-mortar centers to reach interested like flyers or brochures
applicants in remote areas, with mobility challenges, those who lack access to 7
technology, and other vulnerable populations.

PROGRAM DESIGN

A key focus of federal and state funding entities, as well as City of Nashua auditors, will be on adequately documented program
policy and procedures, Our team of multi-disciplinary professionals will rely on decades of experience to ensure your program Is
designed and implemented to deliver established initiatives as quickly as possible, with targeted efforts to meet the needs of low-
and moderate-income households and other vulnerable populations. Wellthought design and easy-to-follow procedures set the
stage for launching programs with expediency, which is essential for ongoing successful implementation of your program.

Setting clear expectations at all levels during the design phase paves the way for expeditious release of funding based on uniformly
understood requirements and goals. During program design we will work with City of Nashua officials to:

« Define requirements — Clearly defining program requirements including eligibility criteria. acceptable support documents,
priority categories, and award caps at the outset eliminates back-and-forth between the program and oversight staff and
encourages more complete application submissions as interested parties know exactly what to expect. We will outline clear
regulatory requirements and procedures from intake to closeout and gain consensus on how the program will be
implemented, A workflow with defined responsible parties and sub-processes will accompany program guidelines, so policy
reviewers at the City-level. audit and oversight staff, the State, and federal funders can clearly see how each policy translates
into an actionable, operational program,

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Board Of Aldermen - Agenda - 4/26/2022 - P139

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