City of Nashua, New Hampshire Nashua Transit System
and
Town of Merrimack, New Hampshire
AGREEMENT FOR TRANSPORTATION SERVICES
July 1, 2022 through June 30, 2023
This agreement is made and entered into by and between the City of Nashua, Nashua Transit
System (NTS), (“Provider'}; and the Town of Merrimack, New Hampshire, ("Town");
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PERIOD
The period of performance of this agreement shall begin on July 1, 2022 and shall
terminate automatically on June 30, 2023.
UNDERSTANDING OF THE WORK
The Provider understands that the Town is secking demand response transportation
services for cligible citizens, incliding disabled citizens and senior citizens to and from
locations in Hudson, Nashua, and Merrimack, and thew home. This service is principally
used fo gain access to adult day care, non-emergency medical appointments, groceries.
pharmacies and employment: Service will be available Monday through Friday, and
excluding Holidays as defined by the Provider (days service is available are the "Service
Days"). The hours of operation for service shall be Monday through Friday 8AM to 5PM
including travel time to'from the Nashua garage.
RIDER ELIGIBILITY
A "Qualified Rider” shall mean any person residing in the Town who has submitted a
completed application for demand response services in compliance with FTA 5307
funding requirements, Individuals permanently residing in long-term care facilities (ie.
nursing homes) are, however, excluded from being a "Qualified Rider."
Qualified Rider applications will be emailed or otherwise delivered to the requesting
Town citizen by the Provider, the Town, or private medical offices or hospice centers.
Completed applications shall be emailed or delivered in hardcopy to a designated person
al the Provider,
PROVIDER'S RESPONSIBILITIES
A. The Provider shall provide shared ride serviec to Qualified Riders that is scheduled
daily on Service Days as efficiently as possible based on demand for pick-ups and
drop-offs.
B. The Provider shall notify the Town as soon as possible of emergencies that may
interrupt the transportation schedule.
C. The Provider will make every effort to process completed applications expeditiously
but the processing may take up to | O business days.
