The library supports community members in living enriched lives
by connecting them to learning opportunities throughout
their lifetime in an equitable and inclusive way.
NPL provides access to knowledge, information, and entertainment through a variety of
materials and services, both traditional and digital. We will expand understanding of our
patrons’ incredibly diverse needs and seek to meet them through our collections,
communications, and programs. We will strive to implement user-centered technology that
enhances traditional and emerging library services while better expanding access to those in
the community without tech access. Overall programming will better reflect the lifelong
learning needs and interests of our patrons with renewed attention to cultural inclusivity.
Build an informed community by ensuring e Translate key library brochures into
diversity, equity, and inclusion in collections, other languages
programs, and services. ¢ Complete a diversity audit of
collection
e Develop more intergenerational
programs
Ensure community-wide digital literacy by ® Learn more about technology
providing access to technology and support that availability in the community (access
results in confidence and proficiency. and equipment)
e Find ways to close tech access gaps
Develop responsive programs to support ¢ Develop more programming that
educational! needs, recreational interests, and inspires creativity and making
expanded worldview. * Consider ways to increase social
connections and programs
e Learn more about tutoring needs in
the community and seek partnerships
to address gaps
Potential Measures of Success
e Increased program satisfaction ¢ Patrons report that collections and
e Increased community awareness and use programs offered are inclusive of their
of services cultural needs
e Patrons report confidence using e Increase in overall digital titeracy skills in
technology the community
Nashua Public Library
Strategic Plan — 2022-2024
