ORDINANCE O-21-079
B. Complaints shall be addressed to the Seetion-504 ADA Coordinator, Community
Serices Division, Cit-of Nashua, 18 Melberry Street, Nashua, NH 02060 telephene
£603} 880-3357 Risk Management Department, 229 Main Street. Nashua. NH 93060,
(603) 589-3350 whe-has-been-designatedte-coordinate Section 504 ADA -complanee
efferts.
C. A complaint shall be filed within 10-werking 180 calendar days after the complainant
becomes aware of the alleged violation. The Seetion 304 ADA Coordinator may
waive the ten-day 180 day requirement when in the exercise of his the ADA
Coordinator’s discretion he-concludes it is concluded that any delay was justified and
not in bad faith and that justice will be served thereby.
§ 50-13. Investigation of complaints.
An investigation, as may be appropriate, shall follow the filing of a complaint pursuant to this
chapter. The investigation will be conducted by the Seetion 5904 ADA Coordinator or his the
ADA Coordinator’s designated representative. These rules contemplate informal but
thorough investigations, affording all interested persons and their representatives, if any, an
opportunity to submit evidence relevant to a complaint. Under31-CFR 5155} QHhe-City
need net-precess-complaints front applcantsfer emple;ment-or frantapplicantsfor
admissiente-pestsecondaryeducationalinstitutions.
§ 50-14. Resolution of complaints.
A written determination as to the validity of the complaint under this chapter and a
description of the resolution, if any, shall be issued by the Seetion-504 ADA Coordinator and
a copy forwarded to the complainant no later than 3¢ 15 days after a written complaint which
meets the requirements of section 50-12, A, has been filed its-filing, The time period for a
determination may be extended if such time is reasonable, justified. and not in bad faith.
§ 50-15. Appeal procedure.
A complainant under this chapter can request a reconsideration of the case in instances where
ke-or-she the complainant is dissatisfied with the resolution. The request for reconsideration
shall be made within 40 15 calendar days to the Mayor of the City.
§ 50-16. Recordkeeping.
The Sectien-504 ADA Coordinator shall maintain the files and records of the City relating to
complaints filed under this chapter.
§ 50-17. Rights of individuals.
A. The right of a person to a prompt and equitable resolution of the complaint filed under
this chapter shall not be impaired by the person's pursuit of other remedies-sueh-as-the
filing-of a Section 504 complaintwiththe Office of Revenue-SharingUnited States
