| materials and/or equipment required to maintain/repair the covered Equipment for issues not covered by the Warranty set forth herein. Customer shail pay for such labor and/or materials
! for such work at Johnson Controls’ then applicable rates. Essential Maintenance will be fumished during Johnson Controls’ “Normal Working Hours” (between 8:00 A.M. and 4:30 PLM.
gue through Friday, except holidays). Essential Maintenance performed outside of these hours is subject to additional charges.
A 4. Testngfinspections Service (Ti). Intentionatly left blank - Services | have not been purchased.
A‘ 5. Investigator Res Response Service. intentionally left blank - Services have not been purchased _ i
A 6. Select’ View Managed Vi Video Servicesiinteractive Video Monitoring Services. Intentionally left blank - Services have not been purchased.
iA 6.1 1. Video/Audio Aiarm Verification ServicelVi ideo Verification. Intentionally left blank - Services have not been purchased.
iA 6.2, Video Guard Tour. Intentionally left blank - Services have not been purchased,
A. 6. 5: Video Escort. Intentionally left blank - Services have not bee been purchased.
‘A. 6.4 Video. Assist, Intentionally Jeft blank - Services have not tbeen purchased.
‘A. 6.5 Video Audit. Intentionally left blank - Services have not been | purchased,
A 6.6.Gutdoor Interactive Video Monitoring Services. intentionally left blank - Services have not been purchased.
lA 6.7 Managed Vi Video Portal. Intentionally left blank - Services have not been purchased
IA 6. 8. Unattended Delivery — ~ Alarm Based Video Monitoring. Intentionally left blank - Services have not been purchased.
‘A. 6: 9: Unattended Delivery — Live Video Monitoring of Process < ~ Intentionally left blank - Services have not been purchased.
A: 9 VisionVision with Auditing Intentionally left blank - Service | is ne y longer offered.
A‘ 10. Hosted Access. Intentionally jeft blank - ‘Services have not been purchased.
|A.11. Data Hosting/Storage Services. Intentionally left blank - Services have not been purchased.
‘A. 12, Data Hosting/Storage Services Encrypted. Intentionally left blank - Services have not been purchased
[A 43. Mobile Security Management MSM) Services. Intentionally left blank - 7 Services have not been purchased
lA 13. Mobile S Security Management ("MSM") Services. Intentionally left blank - - Services have not been purchased,
iA 14. Software Support Services — No Upgrades. intentionally left blank - Services have not been purchased.
ta, 15. ‘Lynx Network Duress and Emergency Notification System (*Lyax Systent” "). Intentionally left blank - Lynx System/Services have not been purchased.
‘A 16. RFID Tracking System m (“System ) intentionally left blank — RFID Systems haven not been purchased |
iA. 17. HID SEOS Mobile Credential Service Service” . Intentionally left blank - Service has not been purchased.
ir 18. Customer For Life Program (“Service”). Intentionally left blank - Service has not been purchased. —
A 19, Outdoor Radar Pe Perimeter Protection. Intentionally left blank - System has nat been purchased.
ia 20. Setf Printing Service ‘ntentonaly left blank - Service has not been purchased.
lA 24. Audio Enabled Devices. Intentionally left blank -— Equipment has not been purchased.
A 422. Proactive Health Services. Intentionally left blank - Services have not been purchased.
A 23. ‘Automated Notification. | tatentonall left blank - Services have not been purchased.
Lo eee
‘A. 24. ‘Remote Technical Services. intentionally left blank - Services have not been purchased
‘A 25. Anyvision Devices. Intentionally left blank - Equipment has not heen purchased.
A 26. WhosOnl ocaton Service. Intentionally left blank - Services have not been purchased
lA. 27. Vape Detection System. intentionally left blank - Services have not been purchased.
EE oT EF ESE EE aR ne dee eh
A28. Alcatraz Cloud Service. Intentionally left blank - Services have not been purchased.
A. 28. Alcatraz Cloud Service. Intentonaity left blank - Services have not been purchased.
A 28. Alcatraz Cloud Service Intentionally left blank - Services have not been purchased.
‘A29 CloudVue Service. Intentionally Jeft blank - Services have not been purchased.
30. Visual Alarm Verification Service. intentionally left blank - Services have not been purchased.
A.31, Halo Smart Sensor System. Intentionally left blank - System have not been purchased.
A 32, Embedded Resource Services. - Intentionally left blank - Service| have not been purchased.
separate Rider that will be attached to and incorporated as part of this Agreement: {a} Select Link - Immediate Response Information System {IRIS} (b} Managed Access Control (c)
| Electronic Article Surveillance (EAS’) (d) Guard Response Service (e} Radio Frequency Identification RFID") (f) Training Services (g) Watchman's Reporting Service.
| |B. Warranty (90-Day}. 1, Ifthe transaction type is “Direct Sale”, any part of the System (as distinguished from the Firmware/Software) installed under this Agreement, including the wiring,
which proves to be defective in material or workmanship within ninety (90) days of the date of completion of the installation (Warranty Period’), will be repaired or replaced, at in Johnson
Controls’ option with a new or functionally operative part. Materials required to repair or replace such defective components will be fumished at no charge during the Warranty Period,
Warranty Services will be fumished during Johnson Controls’s “Normal Working Hours” (between 8:00 A.M and 4:30 P.M. Monday through Friday, except holidays). Warranty Service
performed outside of these hours is subject to addifonal charges. 2. For “Johnson Controfs-Owned” equipment/systems: (a) the equipment/systems are provided “AS IS* and without i
warranty; and (b) Customer is responsible to lo maintain such equipment/system in good working order.
lA. 33. Additional Services. If any y other services, including but not limited to the following, are being fumished under this Agreement, Customer and Johnson Controls will enter into a |
13, The following “Conditions” are not covered by Warranty: (a} Gamage or extra service time needed resulting from accidents, acts of God, lightning, strikes, riots, floods, terrorism, acts of
| War, alteration, misuse, tampering or abuse, adjustments, repairs or maintenance not performed by Johnson Controls, or from parts, equipment, accessories, attachments or other devices
not furnished by Johnson Contrals; (b) Customer's failure to property follow operating instructions provided by Johnsen Controls or OEM; (¢) adjustments necessilated by misalignment of
video cameras, improper adjustment of monitor brightness and contrast tuning dials or insufficient light on the area viewed by the camera(s); (d) trouble due to interruption of Intemet,
| telecommunications, andior electrical service: (e) battery failure; (f) devices designed to fail in protecting the equipment/system, such as, but not limited lo, fuses and circuit breakers; and
@-Form 8BE0LIE01 (07/2021) Page § of 9
& 2021 Johnson Controts. All Rights Reserved
