' materials and/or equipment required to maintain/repair the covered Equipment for issues fot covered by the Warranty set forth herein. Customer shall pay for such labor and/or materials
| for such work at Johnson Controls’ then applicable rates. Essential Maintenance will be fumished during Johnson Controls’ “Normal Working Hours” (between 8:00 A.M. and 4:30 P.M.
} | Monday through Friday, except holidays). Essential Maintenance performed outside of these hours is subject to additional charges.
Ad. Testing/Inspections Service CTA"). intentionally left blank - Services have not been purchased. —
lA. 5. Investigator Response Service. Intentionally left blank - Services have not been purchased.
‘A. 6. Select View Managed Video Services/Interactive Video Monitoring Services. Intentionally left blank - - Services have not been purchased.
A 6. 1 VideotAucio Alarm Verification Service/Vi deo Verification, Intentionally left blank - Services have not been purchased. —
‘a. 6.2.Video Guard Tour. tatentionally left blank - Services have not been purchased.
A. 6. 3, Video Escort. Intentionally left blank - Services have not been ‘purchased, }
A 6. 4. Video Assist. Intentionally left biank - Services have not been purchased.
hy 6. 5. Video Audit. intentionally left blank ~ Services have not been purchased. -
fa 6: 6. Outdoor Interactive Video Monitoring Services. Intentionally left blank - Services have not been purchased.
A! .6. 7. Managed Vi Video Portal. Inlentionatly left blank - Services have not heen purchased.
1A 6.8.Unattended Delivery - “Alarm Based Video 20 Monitoring. intentionally left blank - Services have not been purchased.
A 6.9. Unattended Delivery - Live Video Monitoring of Process - Intentionally left blank - Services have not been n purchased.
la: 9. Vision/Vision with Auditing. Intentionally left blank - Service is no longer offered.
A 10, - Hosted Access. Intentionally left blank - Services have not been purchased.
Al 11. Data Hosting/Storage Services. Intentionally left oft blank - Services have not been purchased.
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‘A. 12. Data Hosting/Storage Services Encrypted. Intentionally left blank - Services have nol been purchased.
lA. 13. Mobile Security Management (MSN) Services. Intentionally deft blank - Services have not been purchased,
A 13. Mobite Security Management (MSM) Services. Intentionally left blank - Services have not been purchased.
‘A 14. Software Support Services - No Upgrades. Intentionally left blank - Services have not been purchased.
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|Ad 15. _ Lynx Network Duress and Emergency Notification System (Lynx System’). Intentionally left blank - Lynx System/Services have not been purchased.
A 16. RFID Tracking System (‘System’) ). Intentionally left blank — RFID Systems have not been purchased.
la. 17. HID SEOS Mobile Credential Service ("Service” ) Intentionally left blank - Service has not been purchased.
Ta. 18. Customer For Life Program (Service” }. Intentionally left blank - Service has not been purchased.
iA 19. “Outdoor Radar Perimeter Protection. Intentionally left blank - System has not been purchased.
‘A. A.20 Selt- -Printing § Service. Intentionally left blank - Service has not been purchased.
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‘a, 21, Audio Enabled Devices. intentionally left blank — Equipment has not been purchased
(A22, Proactive Health Services. intentionally left blank - Services have not been purchased.
1A23, Automated Notification. Intentionally left blank - Services have not been purchased
rr 24. Remote Technical Services. Intentionally left blank - Services have not been purchased —
a 25. Anyvision Devices. intentionally left blank - Equipment has not been purchased.
iA 26. WhosOnLocation Service tala feft blank - Services have not been purchased.
‘A ae Cloud Service. tatantionally left blank - Services have nol been purchased,
‘A. 28. Alcatraz Cloud Service, Intentionally left blank - Services have not been purchased.
oe a ES eS
‘A, 28, Alcatraz Cloud Service. Intentionally left blank - Services have not been purchased.
iA. 29, CloudVue Service. Intentionally | left blank - Services have not been purchased.
la 30. Visual Alarm Verification Service. ‘lotentionally left blank - Services have not been purchased.
‘A. J. ‘Halo Smart Sensor System. Intentionally ieft blank - System have not been purchased.
rr 32. Embedded Resource Services. Intentionally left blank - Service have nct been purchased.
separate Rider that wil be attached to and incorporated as part of this Agreement: (a) Select Link - Immediate Response Information System (IRIS) (b) Managed Access Control (c)
Electronic Article Surveillance (“EAS”) (d) Guard Response Service (e) Radio Frequency identification RFID") (f} Training Senvices {9) Watchman’ 's Reporting Service.
‘B, Warranty (90-Day). 1. If the transaction type is “Direct Sale”, any part of the System (as distinguished from the Firmware/Software) instatled under this Agreement, inctuding the wiring,
J which proves to be defective in material or workmanship within ninety (90) days of the date of completion of the installation (Warranty Period"), will be repaired or replaced, at in Johnson
| Controls’ option with a new or functionally operative part. Materials required to repair or replace such defective components will be fumished at no charge during the Warranty Period.
| Warranty Services will be furnished during Johnson Controls's “Normal Working Hours” (between 8:00 A.M. and 4:30 P.M. Monday through Friday, except holidays). Warranty Service
| performed outside of these hours is subject to additional charges. 2. For “Johnson Controls-Owned” equipment/systems: {a} the equipment/systems are provided "AS IS” and without
iA. 33. Additional Services. If any other services, including but not limited to the following, are being fumished under this ‘Agreement, Customer and Johnson Controls will enter into a
eae and (b) Customer is responsible to maintain such equipment/system in good working onder.
Socetanee aes —|
[3, The following “Conditions” are not covered by Warranty: (a) damage or extra service time needed resulting from accidents, acts of God, lightning, strikes, riots, Roods, terrorism, acts of
War, alteration, misuse. tampering or abuse, adjustments, repairs or maintenance not performed by Johnson Controls, or from parts, equipment, accessories, attachments or other devices.
| Not furnished by Johnson Controls; (b} Customers failure to property follow operating instructions provided by Johnson Controls or OEM; (c) adjustments necessitated by misalignment of
| video cameras, improper adjustment of monitor brightness and contrast tuning dials or insufficient light on the area viewed by the camera(s); (d} trouble due te interruption of Intemet,
|telecommunications, and/or elestrical service; (e) battery failure: (Rl devices designed to fail in protecting the equipment/system, such as, but not limited to, fuses and circuit breakers; and
e-Form S880UE(" (07/2021) Page 5 of 9
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