Master Plan Nashua Fire Rescue, NH
ESC
Figure 100. Turnout, goth Percentile, 2017-2019
itm 02:01
OverPress [yy Z|
EMS vp
Haz Cond
Alarms
Total [yak
00-00 “00:30 - “on:00 - 130 “2:00 “02:30
Overall, turnout times exceed NFPA standards by nearly double, with the best performance occurring on
fire-related incidents. While it is the experience of ESCI that most departments cannot meet turnout time
standards, Nashua has room for improvement in this area. Factors to consider when evaluating turnout
times are station design configurations, staffing schemes, and crew performance.
Additionally, technology such as television monitors that provide real time incident information, pre-
alerting, and consistent use of mobile data terminals to capture response metrics can also improve
turnout times. Ultimately, Nashua Fire Rescue must adopt their own performance goals and should
report on performance on aregular basis such as monthly or quarterly. Finally, all radio traffic is broadcast
throughout all fire stations day and night. A contributing factor to delayed turnout times may be related
to firefighters tuning out the majority of radio traffic throughout the day and relying on someone within
the station to hear when a unit is actually being dispatched from that station. Nashua should work to
correct this immediately.
Emergency Services
Consulting International 143
