Master Plan Nashua Fire Rescue, NH
Figure 91. Total Response Time (Nashua + NH PSAP), goth Percentile, 2017-2019
itm 609:24
OverPress [iitew2:}
EMS (uz: &)
Haz Cond
Alarms
Total Pye
00:00 02:00 04:00 06:00 08:00 10:00 12:00
When emergency calls pass through the NHBECC, 2 minutes, 30 seconds is added to the overall total
response time at the 90" percentile for the City of Nashua. Nashua Fire Rescue may consider working with
the NHBECC to determine if performance can be improved as well as educate its citizens regarding the
limitations of the current system.
Mutual Aid and Automatic Aid Systems
Few if any organizations possess all the resources needed to mitigate all possible types of incidents.
Additionally, when mutually beneficial agreements are possible, particularly when they occur at little cost to
the organizations, good governance suggests that these opportunities should be seized to provide higher
service levels to the communities involved. Two types of agreements are discussed in this section, mutual
and automatic aid agreements. In mutual aid agreements, two or more organizations agree that, when
requested, they will supply the other agency with the requested resources if available. For emergency
services, this typically occurs at the request of responding or on-scene personnel. The other type of
agreement, automatic aid, occurs, as the name implies, automatically. When an emergency call is received
by the dispatch center, all available resources are examined based on the appropriate unit type and their
proximity to the call, typically with the closest unit responding regardless of the jurisdiction in which the
incident occurred. The following figure presents the locations of Nashua Fire Rescue stations, as well as the
locations of automatic aid fire stations surrounding the municipal boundaries of Nashua.
Emergency Services
ESC) Consulting International 131
