Master Plan Nashua Fire Rescue, NH
Turnout Time Performance
The second component of the response continuum, and one that is directly affected by response personnel,
is turnout performance. Turnout is the time it takes personnel to receive the dispatch information, move to
the appropriate apparatus, and begin responding to the incident.
NFPA 1710 calls for a goth percentile turnout performance of 80 seconds for fire and special operations calls
and 60 seconds for EMS incidents. The following figure illustrates the turnout performance for Nashua Fire
Rescue.
Figure 86. Turnout Time, goth Percentile, 2017-2019
Fire
OverPress
EMS
Haz Cond
Alarms
Total [iyAik:
00:00 00:30 01:00 01:30 02:00 02:30
Overall, turnout times exceed NFPA standards by nearly double, with the best performance occurring on fire-
related incidents. While it is the experience of ESCI that most departments cannot meet turnout time
standards, Nashua has room for improvement in this area. Factors to consider when evaluating turnout times
are station design configurations, staffing schemes, and crew performance.
Emergency Services
ESC) Consulting International 126
