Master Plan Nashua Fire Rescue, NH
Once the initial alarm handling is complete, the call is then routed to Nashua Fire Alarm for additional call
processing and dispatch.
Figure 84. Nashua Fire Alarm Dispatch Time, goth Percentile, 2017-2019
Fire
OverPress
EMS
Haz Cond
Alarms
Total
00:00 00:30 01:00 01:30
Overall, Nashua Fire Alarm nearly meets NFPA standards for call processing and dispatch. Additionally,
Nashua Fire Alarm receives direct alarm notification of fire alarms and call box activations. This dramatically
reduces the amount of time required to receive and transmit the notification of a potential emergency. The
City of Nashua provides this as an included service to its residents.
Since the receipt of an emergency call, the alarm handling, and dispatch often occur in two steps within New
Hampshire, the overall call processing time (NHBECC and Nashua Fire Alarm) is presented at the 90"
percentile to illustrate the actual performance of the system as a whole.
Emergency Services
ESC) Consulting International 124
