Master Plan
9,000
8,000
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
m 2014
2015
2016
m2017
™2018
m2019
Fire
196
300
325
223
244
157
Figure 65. Service Demand by NFIRS Classification, 2015-2019
Hazardous
Overpress
6 4170
6 4209
3 6615
0 8331
11 8038
8 4562
Condition
413
399
327
430
348
175
Service
Call
1221
1083
1264
1576
1838
996
Good
Intent
1392
1374
1462
1676
1586
1296
False
Alarm
1275
1284
1270
1264
1442
853
Nashua Fire Rescue, NH
Severe
Weather
6
2
2
25
1
4
7
WwW Ae Oo oO
Special
Incident
When annual demand is displayed by incident type, EMS is clearly the driving force for the increased demand
with service calls and good intent calls also contributing to overall service demand increases. In 2019, the
demand for EMS calls for service fell nearly as sharply as it rose from 2015 to 2017.
Finally, the distribution of call types from 2017 through 2019 is presented as a pie chart to provide an
understanding of service demand relative to incident categories.
Figure 66. Service Demand by Incident Frequency, 2017-2019
ESC Emergency Services
Consulting International
EMS
60%
Hazardous
Condition
Fire
2%
3%
Service Call
12%
Good Intent
13%
False Alarm
10%
104
