LYON
Product Warranty Statement
Ergonomic Seating
Lyon warrants all seating to be free from manufacturing defects for the life of the product when it is used in accordance
with manufacturer's specifications and/or operating instructions. The life of the product is ten years of single shift users,
five years for two shift users, and two-and-a-half years for three shift users, for users not weighing more than 250 pounds.
Ergonomic sit-stands are warranted for five years.
Other Products
Work surfaces and bench tops are warranted for 1-year against defects in materials and workmanship.
Limitations
1. The original purchaser must provide Lyon in writing the date of purchase, the original invoice number, and a
description of the defect, prior to returning any product under a warranty claim.
2. Products purchased by Lyon such as casters, work surfaces, bench tops, pallet rack, and cantilever rack carry
their manufacturer's warranty.
3. If the product was damaged in transit, the original purchaser must file a claim with the carrier within five days of
delivery. This is not considered a warranty claim.
Lyon will not be responsible for charges of any repairs or alterations of the product unless made with Lyon's prior written
consent. Routine replacement items such as safety clips, anchor bolts, and all parts that are replaced due to wear, misuse
or abuse or etc. are not covered by this warranty. Warranty claims, which result from customer errors, failure to follow safe
operational procedures or inadequate maintenance will not be accepted. Lyon will not be responsible for damage due to
explosion, fire, wind, flood, intentional abuse, normal wear and tear or use beyond the designed capacity of the product.
Freight, labor or service charges for removal of defective parts and installation of replacement parts are not included.
Buyer shall pay freight charges on the returned components covered under this warranty. Under any and all
circumstances, the remaining warranty disclaimer and limitation of liability shall remain in effect. Any returned products
must be handled via a return authorization from Lyon, or they will be refused.
For more information, contact Lyon at 1-800-323-0082
lyonworkspace.com | PO Box 671, Aurora, IL 60507-0671 | phone 630-892-8941 | fax 630-892-8658 Page 2
