Master Plan Nashua Fire Rescue, NH
When service demand is examined by annual calls for service, a sharp increase in demand occurred in 2016
and 2017, then leveled off and reduced in 2019. The increase in demand rose 56.2% from 2015 through 2017
and fell by 40.5% from the peak in 2017 to 2019. The reason for this increase and decline was due to a change
in policy regarding medical call types that the department responded to. In 2016, the fire department began
responding to low level nonemergency medical calls in addition to their emergency responses; however, it
was determined that this policy was not needed and placed additional wear and tear on equipment and
apparatus. In 2018, the decision was made to return to the previous policy of not responding to
nonemergency medical calls, resulting in the decline in annual call volume.
Figure 65 provides additional information about Nashua Fire Rescue’s annual service demand. In this figure,
service demand by incident type was evaluated. Categories used in this analysis are based upon the National
Fire Incident Reporting System (NFIRS) guidelines for grouping of incident types. Within the NFIRS
classifications, the following incident types are grouped within the corresponding series:
= 100 Fires
= 200 Overheat/Overpressure
= 300 EMS
» 400 ~~ Hazardous Conditions
= 500 Service Call
= 600 Good Intent
= 700 False Alarms
= 800 Severe Weather
= goo Special Incident
The following figure displays service demand during 2014 through 2019 by general NFIRS classifications.
fj Emergency Services
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