Master Plan Nashua Fire Rescue, NH
Julie Chakraverty recently wrote an article for Forbes.com titled Company Vision and Values: Do They Still
Matter??? In this article, she cited a recent report from the World Economic Forum that found that a “sense
of purpose” in work is the second most important criteria for millennials considering a job, after salary. Ms.
Chakraverty concluded that given that this generation will make up the majority of the workforce in coming
years, it is not difficult to predict that if candidates for employment do not believe or support an
organization’s mission, they will not accept a job offer. This can lead to recruitment challenges. Ms.
Chakraverty’s research further suggested that employees aged between 45 and 54-years-old and 55 to 64-
years-old—not uncommon age groups for management—were the least likely age groups to be able to recite
their organizations’ s mission and vision.
Nashua Fire Rescue’s Mission, Vision, and Organizational Values were last approved on January 8, 2018.
Nashua Fire Rescue’s Mission, Goals, and Values are typically updated annually at the Board of Fire
Commissioners’ organizational meeting in January. ESCl commends Nashua Fire Rescue for its commitment
to this process to ensure that these management components accurately reflect the current organization
and the service demand from the community.
Organizational Planning Processes
Now more than any other time in the history of the United States, fire and emergency services agencies
operate in a rapidly changing environment. Along with improved tools and technologies used to provide
service, there is the increased regulation of activities, new risks to protect, and other challenges that can
quickly catch the unwary off guard. Only through continuous internal and external environmental awareness
and periodic course corrections can an organization stay on the leading edge.
For Nashua to do the best job possible with available resources, the focus must be on improving services
while identifying programs or activities that may no longer serve its changing needs. Through planning, a fire
and EMS department is able to establish a vision, create a framework within which decisions are made, and
chart its course to the future. The quality and accuracy of the planning function determine the success of the
organization.
To be truly effective, an emergency services agency must consider planning on four distinct levels:
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ESC) Consulting International 60
