Master Plan Nashua Fire Rescue, NH
Figure 38. Survey Participant Years of Service
20+ years
hee
10-20 years
LO
6-10 years
21%
The ranks of the survey participants were representative of the makeup of Nashua Fire Rescue: 66% held the
rank of Firefighter, 22% were Lieutenants, 5% were Captains, 3% were Chief Officers, and 4% were Fire Alarm
Operators (Dispatchers).
Figure 39. Survey Participant Ranks
Chief Officer Fire Alarm
. 3% Operators
Caprain (Dispatchers)
4%
Lieutenant
22%
Firefighter
YW)
The internal survey revealed that the overwhelming majority of Nashua Fire Rescue personnel were very
consistent in their feelings. The survey results indicated that there exists within Nashua Fire Rescue a
significant morale problem. The majority—64% (60 people)—classified morale within the fire department as
“poor.” The second most common response was that morale was “average,” with 27% of the participants (25
people) selecting that answer. Only 10% of the survey participants (9 people) felt that morale within Nashua
Fire Rescue was “good.” Not a single survey participant felt that morale within Nashua Fire Rescue was
“excellent.”
ESC Emergency Services 4
Consulting International 5
