Master Plan Nashua Fire Rescue, NH
Using organizational, operational, staffing, and geographic information system (GIS) models, this evaluation
provides a comprehensive appraisal of the City of Nashua's emergency operations as found upon ESCl’s
completion of fieldwork and data collection in July 2020. ESCI based this evaluation on data provided by the
City and collected during ESCI’s fieldwork. The information is evaluated against a combination of New
Hampshire state laws and regulations, National Fire Protection Association (NFPA) standards, Commission
on Fire Accreditation International (CFAI) self-assessment criteria, health and safety requirements, federal
and state mandates relative to emergency services, and generally accepted best practices within the
emergency services community, as well as the experience of ESCI’s consultants.*? Each section in the
following report provides the reader with general information about that element, as well as observations
and analyses of any significant issues or conditions.
STAKEHOLDER INPUT
The ESCI project team conducted more than 22 virtual and in-person interviews, meetings, and facility tours
to gather information from key stakeholders to provide context for the recommendations identified within
this study. The purpose of these interviews is to gain an understanding of the current issues, concerns, and
opinions related to Nashua Fire Rescue’s emergency services delivery system. General topics discussed
during each interview included:
= Perceived strengths and weaknesses of the current system
" Identified strengths and weaknesses of the current system
" Opportunities for enhancement to the current system
= Future challenges that may warrant attention
ESCI’s interviews with Nashua Fire Rescue stakeholders included, but were but not limited, to the following
individuals:
Figure 1. Stakeholder Input
Stakeholder Interviews
Mayor
Members of the Board of Aldermen
Members of the Board of Fire Commissioners
City Directors and Key Staff
Fire Department Executive Staff
Fire Department Division Heads
Uniformed Members of Nashua Fire Rescue
Automatic and Mutual Aid Partners
Emergency Medical Services Partners
1 NFPA, National Fire Protection Association is a standard developing organization. Standards developed by NFPA are "voluntary
consensus standards," created through procedures accredited for their consensus decision-making, openness, balance of interests
represented, and fairness by the American National Standards Institute (ANSI).
2 The CFAI organization is now a subsection of the Center for Public Safety Excellence (CPSE) but maintains its prime function of
accrediting fire agencies.
ESC) Emergency Services
Consulting International 5
