Master Plan Nashua Fire Rescue, NH
Section |. Introduction
ACKNOWLEDGMENTS
ESCI would like to thank the members of Nashua Fire Rescue as well as the elected and appointed officials of
the City of Nashua for their assistance with the Nashua Fire Rescue Master Plan. This project would not have
been possible without their support.
EMERGENCY SERVICES CONSULTING INTERNATIONAL TEAM
The ESCI Team for the Nashua Fire Rescue Master Plan was comprised of the following members:
Stuart McCutcheon, Director of Business Intelligence
Mary-Ellen Harper, Director of Operations
Andrea Hobi, Business Manager
Melissa Vazquez Swank, Quality Assurance Specialist
Otto Drozd, Associate
Michael Gulino, Associate
Dan Machande, Associate
Kerri Reynolds, Associate
Jason Smedick, Associate
Michael Tucker, Associate
PROJECT METHODOLOGY
The City of Nashua contracted ESCI to develop a Long-Range Fire Department Master Plan. Specifically, the
project has three primary deliverables:
1. Evaluate current operational service delivery. Using information provided by Nashua Fire Rescue,
ESCI was tasked to establish an informational baseline, benchmark emergency operations
performance, and provide a detailed analysis of existing conditions and emergency operations.
2. Identify future service delivery needs. ESCI was tasked with providing a basic community risk
assessment to identify potential service gaps and redundancies, considering community
expectations, needs, and resources.
3. Provide recommendations for operational service delivery. ESC| was tasked with identifying
system strengths, weaknesses, opportunities, and threats for a SWOT analysis and developing
recommendations to improve and enhance emergency services delivery for both the intermediate
short-term and long-term. Where possible, recommendations were to include consideration of
cost/benefit analysis, benchmarks, standards, and best practices.
ESC) Emergency Services
Consulting International 4
