Master Plan Nashua Fire Rescue, NH
Table of Contents
Table of Content 0.0.0... i i i nnn ll iii nnn nnn nln nnn i i iii esee a neeseeaaseeeesaeseeeeseegeneeeeeneees i
Executive SUMMALY ... 0. ln i nn I nH nn nnn In nn nn i ini iii aennneeaeenneeeasaeeeeeesenneneee 1
Background... eee eee cern e citer eee t nee cne teste tee tne eestor ecoesneesneseeesoesseesneseeesnesseseessnesneesieeeresaeeas 1
Summary FIndingS ......... ee eee ee eee eee eee reece tere cne tees coe seeesneseeesneseeesneseesnescesneesiesneesnesneesneteeeeateas 1
Section |. INtrodUction............:ccccceee cece eee ee eee ee ence ee ence ee eee eee ee ee ee ee ee eee eee ee ane sees sees seeeeanaes 4
Acknowledgment ...0..00.c ccc ect cere een tnr eee tnee cnr tnee cnr seeesneeceesnesciesneesoesneesnesseesorsseesneesesnresenats 4
Emergency Services Consulting International Team ...........:ccccceccceceeeceeeereeereeeeeeerecneeeeeeecnresireteteetenas 4
Project Methodology .........:cecceecceeceeeereeeeeeeeeecerecneeeeaeecnrecneeeceeecerecneeseaeecrecneeseeeesarecieeseeeciresiresereenteeas 4
Stakeholder INPut ..........:ccccccceceeeceeeerecereeeeeecereceeeeeeeeeeecereceeeeeerecnreeseeecerecneesseecnresneeseessnresieeeeureenresinees 5
Section II. Community Profile and Risk Identification ............:cccceceeeeeeeeeee cece eeeeeeeeeeaeeeeeaeeeeeeeeanees 6
Nashua, New Hampshire .........ccccecccececeeeceeeeeeeereceeeeeeeecerecaeeeceeeceecneeeeeeecerecieeseeeecarecieeseeesiresieeseneesnteees 6
Nashua Fire RESCUG .......ccccccceccceececnceceeneeecaececaeeeecaeeeceaeeecaeeeeceeeeeaeeeceeeeceeeseaeeescseeeceeesssesesieeecseeesees 7
Community Risk ASS@SSMENE .........eccceecceeceeeeeeeereeeeeeeneeeeeeceeteseseeecereseeeecrecieeseeeecarecireeneeeenresiresseeeeats 10
Community Risk Priorities ........... ee eccececceeceeeeeeeereeeeeeeeeeereceeeeeeeeeeecneeseeeecerecneesneesereciresneeeeiresieesseeeats 38
Section Ill. Evaluation of Fire Department Current Conditions .........cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeen 50
Internal Customer ASSCSSMENL.........ceecccececeeeceeneeeceeececeeececeeeeceaeeecaeeeceeeseeaeeeseeeeciseeseeesesieescneeeeas 50
Financial Analysis .....0....ccccccccccccccecececeeeceeceececeeeeeaeeecaececeaeeeceeeescaeeecaeeeceeseceeesceeecieeeseieesesieescneeeeas 53
Management Components ......... eee en ne een retire renee testes eteeeetneeeeneeengs 58
Personnel Management ..........0 eee ee eer titer e entire entire corti e sieges coesneesnetneesnrtnesneteeetneeeette 66
Staffing ooo. nn nnn nent netnr scien enor tne scorns soesneesnrsneesirsnesieseesnreeenee 71
Capital Improvement Programs ...........:ccecceecceeereeeseeeeeeereceeeteeeeceecereceeescrecnresneeeciresireeneeenresieesseeeats 93
Section IV. Analysis of Service Delivery and Performance .........:cccceeeeeeeeeeeeeeeeeeeeeeeeeseeeeneeseneeeees 102
Service Demand AnalySis ..........c:cccecceeceeeeeeeereeereeeerecereceeeeearecnreceeeecirecnresneescnresiresseesenresieeseiresireeneees 102
Population Density and Geographical Demand.............:ccecceeceeeceeeeeeeereeereteeeeeerecereteeeeeeresireseeeenrenss 108
Resource Distrib Ution...........cccceecceeeeceeeeceeeeeecereceeeeeaeeceeeeeeeceecareseaeecresareseaesenreciresseeseiresireteeeeireess 110
Resource Reliability .......... cc cecceecceceeceeeeceeeeeeeeeeeeeeeerecneecneeecrecereseeeecrecaresceesearesiresseeeiresieessteenreess 119
Response Performance .........cccceccecereceseeeeeeereceeeeneeeeerecneeceeeeceeceeseeescrecateseaesearesiresneseitecneetseeenrenas 121
Section V. Future System Demand Projections........ccccceeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeseneneees 133
Population Projections ..........ccccecceecceeeeceeeeceecereceeeeeeeecrecneeeeeeecreceeseeeeerecieetseessireciresseessaresireeneeeeats 135
Service Demand Projections 0.0... cee cece eee ne inet tne tne eene tir eeiesnrecoetniesnetniesneteenneteeneey 136
Section VI. Recommended Future Delivery System Models ........ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeees 137
Short and Mid-Range Deployment Options ............ccccceceeceeeerecereeeeeeeereeneeseeeeetecneeseeeeenrenteeeeeeenteess 137
Long-Range Deployment Options. ..........cecceeceeeceeeeeeeereceeeeeeeeeerecneeceeeecrecireseeeesresireseeeeciresteeeneeeeats 153
ESC) Emergency Services i
Consulting International