This is not a pandemic problem; this is not a software update problem; this is a people and paperwork problem.
This is why we need a strong chief. | am very concerned that Greg Turgiss is actiing as the
superivor distributing the abatements (to his brother) and has a history of poor paperwork performance.
The new coordinator does not have the experience, no fault of theirs, to correct the acting supervisor mistakes
and find any paperwork not captured. All of this inputing work can be done remotely. It has been two months
since the filing deadline. There is no excuse not the have assignments correct at this point in time.
T hope you can all appreciate, how important it is to a property owner to have their abatements addressed to
correct what they believe is a disproportionate assessment.
Please update the public on the hiring of the chief and bring more transparency to this process.
Laurie Ortolano
